March 2011

Wyoming Statewide

--TOTAL ALL OCCUPATIONS --MANAGEMENT OCCUPATIONS Administrative Services Managers Chief Executives Computer and Information Systems Managers Construction Managers Education Administrators, All Other Education Administrators, Elementary and Secondary School Education Administrators, Postsecondary Education Administrators, Preschool and Child Care Center/Program Emergency Management Directors Engineering Managers Financial Managers Food Service Managers General and Operations Managers Human Resources Managers Industrial Production Managers Lodging Managers Managers, All Other Marketing Managers Medical and Health Services Managers Natural Sciences Managers Postmasters and Mail Superintendents Property, Real Estate, and Community Association Managers Public Relations Managers Purchasing Managers Sales Managers Social and Community Service Managers Training and Development Managers Transportation, Storage, and Distribution Managers --BUSINESS AND FINANCIAL OPERATIONS OCCUPATIONS Accountants and Auditors Appraisers and Assessors of Real Estate Budget Analysts Business Operations Specialists, All Other Claims Adjusters, Examiners, and Investigators Compensation, Benefits, and Job Analysis Specialists Compliance Officers, Except Agriculture, Construction, Health and Safety, and Transport... Cost Estimators Credit Analysts Financial Analysts Financial Examiners Financial Specialists, All Other Human resources, labor relations, and training specialists, all other Insurance Underwriters Loan Counselors Loan Officers Logisticians Management Analysts Market Research Analysts Meeting and Convention Planners Personal Financial Advisors Purchasing Agents, Except Wholesale, Retail, and Farm Products Tax Examiners, Collectors, and Revenue Agents Tax Preparers Training and Development Specialists Wholesale and Retail Buyers, Except Farm Products --COMPUTER AND MATHEMATICAL OCCUPATIONS Computer Occupations, All Other* Computer Programmers Computer Software Engineers, Applications Computer Software Engineers, Systems Software Computer Support Specialists Computer Systems Analysts Database Administrators Information Security Analysts, Web Developers, and Computer Network Architects Network and Computer Systems Administrators Operations Research Analysts --ARCHITECTURE AND ENGINEERING OCCUPATIONS Architects, Except Landscape and Naval Architectural and Civil Drafters Cartographers and Photogrammetrists Chemical Engineers Civil Engineering Technicians Civil Engineers Drafters, All Other Electrical Engineers Electrical and Electronic Engineering Technicians Electronics Engineers, Except Computer Engineering Technicians, Except Drafters, All Other Engineers, All Other Environmental Engineering Technicians Environmental Engineers Health and Safety Engineers, Except Mining Safety Engineers and Inspectors Industrial Engineering Technicians Industrial Engineers Landscape Architects Materials Engineers Mechanical Drafters Mechanical Engineering Technicians Mechanical Engineers Mining and Geological Engineers, Including Mining Safety Engineers Petroleum Engineers Surveying and Mapping Technicians Surveyors --LIFE, PHYSICAL, AND SOCIAL SCIENCE OCCUPATIONS Anthropologists and Archeologists Atmospheric and Space Scientists Biological Scientists, All Other Biological Technicians Chemical Technicians Chemists Clinical, Counseling, and School Psychologists Conservation Scientists Environmental Science and Protection Technicians, Including Health Environmental Scientists and Specialists, Including Health Epidemiologists Forensic Science Technicians Forest and Conservation Technicians Foresters Geological and Petroleum Technicians Geoscientists, Except Hydrologists and Geographers Historians Hydrologists Life, Physical, and Social Science Technicians, All Other Psychologists, All Other Social Scientists and Related Workers, All Other Soil and Plant Scientists Survey Researchers Urban and Regional Planners Zoologists and Wildlife Biologists --COMMUNITY AND SOCIAL SERVICES OCCUPATIONS Child, Family, and School Social Workers Clergy Community and Social Service Specialists, All Other* Educational, Vocational, and School Counselors Health Educators Marriage and Family Therapists Medical and Public Health Social Workers Mental Health Counselors Mental Health and Substance Abuse Social Workers Probation Officers and Correctional Treatment Specialists Rehabilitation Counselors Social Workers, All Other Social and Human Service Assistants Substance Abuse and Behavioral Disorder Counselors --LEGAL OCCUPATIONS Administrative Law Judges, Adjudicators, and Hearing Officers Judges, Magistrate Judges, and Magistrates Judicial Law Clerks Lawyers Legal Support Workers, All Other Paralegals and Legal Assistants Title Examiners, Abstractors, and Searchers --EDUCATION, TRAINING, AND LIBRARY OCCUPATIONS Adult Literacy, Remedial Education, and GED Teachers and Instructors Agricultural Sciences Teachers, Postsecondary All Other Teachers, Primary, Secondary, and Adult Anthropology and Archeology Teachers, Postsecondary Archivists Area, Ethnic, and Cultural Studies Teachers, Postsecondary Art, Drama, and Music Teachers, Postsecondary Audio-Visual Collections Specialists Biological Science Teachers, Postsecondary Business Teachers, Postsecondary Chemistry Teachers, Postsecondary Communications Teachers, Postsecondary Computer Science Teachers, Postsecondary Criminal Justice and Law Enforcement Teachers, Postsecondary Curators Economics Teachers, Postsecondary Education Teachers, Postsecondary Education, Training, and Library Workers, All Other Elementary School Teachers, Except Special Education Engineering Teachers, Postsecondary English Language and Literature Teachers, Postsecondary Farm and Home Management Advisors Foreign Language and Literature Teachers, Postsecondary Health Specialties Teachers, Postsecondary History Teachers, Postsecondary Instructional Coordinators Kindergarten Teachers, Except Special Education Librarians Library Technicians Mathematical Science Teachers, Postsecondary Middle School Teachers, Except Special and Vocational Education Museum Technicians and Conservators Nursing Instructors and Teachers, Postsecondary Philosophy and Religion Teachers, Postsecondary Physics Teachers, Postsecondary Political Science Teachers, Postsecondary Postsecondary Teachers, All Other Preschool Teachers, Except Special Education Psychology Teachers, Postsecondary Recreation and Fitness Studies Teachers, Postsecondary Secondary School Teachers, Except Special and Vocational Education Self-Enrichment Education Teachers Sociology Teachers, Postsecondary Special Education Teachers, Middle School Special Education Teachers, Preschool, Kindergarten, and Elementary School Special Education Teachers, Secondary School Teacher Assistants Vocational Education Teachers, Middle School Vocational Education Teachers, Postsecondary Vocational Education Teachers, Secondary School --ARTS, DESIGN, ENTERTAINMENT, SPORTS, AND MEDIA OCCUPATIONS Audio and Video Equipment Technicians Broadcast Technicians Camera Operators, Television, Video, and Motion Picture Choreographers Coaches and Scouts Craft Artists Editors Film and Video Editors Fine Artists, Including Painters, Sculptors, and Illustrators Floral Designers Graphic Designers Interior Designers Interpreters and Translators Media and Communication Equipment Workers, All Other Merchandise Displayers and Window Trimmers Music Directors and Composers Photographers Producers and Directors Public Address System and Other Announcers Public Relations Specialists Radio and Television Announcers Reporters and Correspondents Set and Exhibit Designers Sound Engineering Technicians Writers and Authors --HEALTHCARE PRACTITIONERS AND TECHNICAL OCCUPATIONS Anesthesiologists Athletic Trainers Audiologists Cardiovascular Technologists and Technicians Chiropractors Dental Hygienists Dentists, All Other Specialists Dentists, General Diagnostic Medical Sonographers Dietetic Technicians Dietitians and Nutritionists Emergency Medical Technicians and Paramedics Exercise Physiologists Family and General Practitioners Health Diagnosing and Treating Practitioners, All Other Health Technologists and Technicians, All Other* Healthcare Practitioners and Technical Workers, All Other* Internists, General Licensed Practical and Licensed Vocational Nurses Medical Records and Health Information Technicians Medical and Clinical Laboratory Technicians Medical and Clinical Laboratory Technologists Nuclear Medicine Technologists Obstetricians and Gynecologists Occupational Health and Safety Specialists Occupational Health and Safety Technicians Occupational Therapists Opticians, Dispensing Optometrists Pediatricians, General Pharmacists Pharmacy Technicians Physical Therapists Physician Assistants Physicians and Surgeons, All Other Podiatrists Psychiatric Technicians Psychiatrists Radiation Therapists Radiologic Technologists and Technicians* Recreational Therapists Registered Nurses Respiratory Therapists Respiratory Therapy Technicians Speech-Language Pathologists Surgeons Surgical Technologists Veterinarians Veterinary Technologists and Technicians --HEALTHCARE SUPPORT OCCUPATIONS Dental Assistants Healthcare Support Workers, All Other* Home Health Aides Massage Therapists Medical Assistants Medical Equipment Preparers Medical Transcriptionists Nursing Aides, Orderlies, and Attendants Occupational Therapist Aides Occupational Therapist Assistants Pharmacy Aides Physical Therapist Aides Physical Therapist Assistants Psychiatric Aides Veterinary Assistants and Laboratory Animal Caretakers --PROTECTIVE SERVICE OCCUPATIONS Animal Control Workers Bailiffs Correctional Officers and Jailers Crossing Guards Detectives and Criminal Investigators Fire Fighters Fire Inspectors and Investigators First-Line Supervisors/Managers of Correctional Officers First-Line Supervisors/Managers of Fire Fighting and Prevention Workers First-Line Supervisors/Managers of Police and Detectives First-Line Supervisors/Managers, Protective Service Workers, All Other Fish and Game Wardens Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers Parking Enforcement Workers Police and Sheriff's Patrol Officers Private Detectives and Investigators Protective Service Workers, All Other Security Guards Transportation Security Screeners --FOOD PREPARATION AND SERVING-RELATED OCCUPATIONS Bartenders Chefs and Head Cooks Combined Food Preparation and Serving Workers, Including Fast Food Cooks, All Other Cooks, Fast Food Cooks, Institution and Cafeteria Cooks, Restaurant Cooks, Short Order Counter Attendants, Cafeteria, Food Concession, and Coffee Shop Dining Room and Cafeteria Attendants and Bartender Helpers Dishwashers First-Line Supervisors/Managers of Food Preparation and Serving Workers Food Preparation Workers Food Preparation and Serving Related Workers, All Other Food Servers, Nonrestaurant Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Waiters and Waitresses --BUILDING AND GROUNDS CLEANING AND MAINTENANCE OCCUPATIONS First-Line Supervisors/Managers of Housekeeping and Janitorial Workers First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers Grounds Maintenance Workers, All Other Janitors and Cleaners, Except Maids and Housekeeping Cleaners Landscaping and Groundskeeping Workers Maids and Housekeeping Cleaners Pest Control Workers Pesticide Handlers, Sprayers, and Applicators, Vegetation Tree Trimmers and Pruners --PERSONAL CARE AND SERVICE OCCUPATIONS Amusement and Recreation Attendants Animal Trainers Baggage Porters and Bellhops Child Care Workers Concierges Embalmers First-Line Supervisors/Managers of Personal Service Workers Fitness Trainers and Aerobics Instructors Funeral Attendants Funeral service managers, directors, morticians, and undertakers Hairdressers, Hairstylists, and Cosmetologists Manicurists and Pedicurists Motion Picture Projectionists Nonfarm Animal Caretakers Personal Care and Service Workers, All Other Personal and Home Care Aides Recreation Workers Residential Advisors Tour Guides and Escorts Ushers, Lobby Attendants, and Ticket Takers --SALES AND RELATED OCCUPATIONS Advertising Sales Agents Cashiers Counter and Rental Clerks Demonstrators and Product Promoters First-Line Supervisors/Managers of Non-Retail Sales Workers First-Line Supervisors/Managers of Retail Sales Workers Insurance Sales Agents Parts Salespersons Real Estate Brokers Real Estate Sales Agents Retail Salespersons Sales Engineers Sales Representatives, Services, All Other Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Pro... Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Sales and Related Workers, All Other* Securities, Commodities, and Financial Services Sales Agents Telemarketers Travel Agents --OFFICE AND ADMINISTRATIVE SUPPORT OCCUPATIONS Bill and Account Collectors Billing and Posting Clerks and Machine Operators Bookkeeping, Accounting, and Auditing Clerks Cargo and Freight Agents Computer Operators Couriers and Messengers Court, Municipal, and License Clerks Customer Service Representatives Data Entry Keyers Dispatchers, Except Police, Fire, and Ambulance Eligibility Interviewers, Government Programs Executive Secretaries and Administrative Assistants File Clerks First-Line Supervisors/Managers of Office and Administrative Support Workers Hotel, Motel, and Resort Desk Clerks Human Resources Assistants, Except Payroll and Timekeeping Information and Record Clerks, All Other Insurance Claims and Policy Processing Clerks Interviewers, Except Eligibility and Loan Legal Secretaries Library Assistants, Clerical Loan Interviewers and Clerks Mail Clerks and Mail Machine Operators, Except Postal Service Medical Secretaries Meter Readers, Utilities New Accounts Clerks Office Clerks, General Office Machine Operators, Except Computer Office and Administrative Support Workers, All Other* Order Clerks Payroll and Timekeeping Clerks Police, Fire, and Ambulance Dispatchers Postal Service Clerks Postal Service Mail Carriers Postal Service Mail Sorters, Processors, and Processing Machine Operators Procurement Clerks Production, Planning, and Expediting Clerks Receptionists and Information Clerks Reservation and Transportation Ticket Agents and Travel Clerks Secretaries, Except Legal, Medical, and Executive Shipping, Receiving, and Traffic Clerks Stock Clerks and Order Fillers Switchboard Operators, Including Answering Service Tellers Weighers, Measurers, Checkers, and Samplers, Recordkeeping --FARMING, FISHING, AND FORESTRY OCCUPATIONS Agricultural Equipment Operators Agricultural Workers, All Other Fallers Farmworkers and Laborers, Crop, Nursery, and Greenhouse Farmworkers, Farm and Ranch Animals First-Line Supervisors/Managers of Farming, Fishing, and Forestry Workers Logging Equipment Operators --CONSTRUCTION AND EXTRACTION OCCUPATIONS Brickmasons and Blockmasons Carpenters Carpet Installers Cement Masons and Concrete Finishers Construction Laborers Construction and Building Inspectors Construction and Related Workers, All Other* Continuous Mining Machine Operators Derrick Operators, Oil and Gas Drywall and Ceiling Tile Installers Earth Drillers, Except Oil and Gas Electricians Explosives Workers, Ordnance Handling Experts, and Blasters Extraction Workers, All Other Fence Erectors First-Line Supervisors/Managers of Construction Trades and Extraction Workers Glaziers Hazardous Materials Removal Workers Helpers--Brickmasons, Blockmasons, Stonemasons, and Tile and Marble Setters Helpers--Carpenters Helpers--Electricians Helpers--Extraction Workers Helpers--Painters, Paperhangers, Plasterers, and Stucco Masons Helpers--Pipelayers, Plumbers, Pipefitters, and Steamfitters Highway Maintenance Workers Insulation Workers, Floor, Ceiling, and Wall Insulation Workers, Mechanical Mine Cutting and Channeling Machine Operators Operating Engineers and Other Construction Equipment Operators Painters, Construction and Maintenance Paving, Surfacing, and Tamping Equipment Operators Pile-Driver Operators Pipelayers Plasterers and Stucco Masons Plumbers, Pipefitters, and Steamfitters Rail-Track Laying and Maintenance Equipment Operators Reinforcing Iron and Rebar Workers Roof Bolters, Mining Roofers Rotary Drill Operators, Oil and Gas Roustabouts, Oil and Gas Septic Tank Servicers and Sewer Pipe Cleaners Service Unit Operators, Oil, Gas, and Mining Sheet Metal Workers Stonemasons Structural Iron and Steel Workers Tile and Marble Setters --INSTALLATION, MAINTENANCE, AND REPAIR OCCUPATIONS Aircraft Mechanics and Service Technicians Automotive Body and Related Repairers Automotive Glass Installers and Repairers Automotive Service Technicians and Mechanics Avionics Technicians Bicycle Repairers Bus and Truck Mechanics and Diesel Engine Specialists Coin, Vending, and Amusement Machine Servicers and Repairers Computer, Automated Teller, and Office Machine Repairers Control and Valve Installers and Repairers, Except Mechanical Door Electric Motor, Power Tool, and Related Repairers Electrical Power-Line Installers and Repairers Electrical and Electronics Repairers, Commercial and Industrial Equipment Electrical and Electronics Repairers, Powerhouse, Substation, and Relay Electronic Equipment Installers and Repairers, Motor Vehicles Electronic Home Entertainment Equipment Installers and Repairers Farm Equipment Mechanics First-Line Supervisors/Managers of Mechanics, Installers, and Repairers Heating, Air Conditioning, and Refrigeration Mechanics and Installers Helpers--Installation, Maintenance, and Repair Workers Home Appliance Repairers Industrial Machinery Mechanics Installation, Maintenance, and Repair Workers, All Other* Locksmiths and Safe Repairers Maintenance Workers, Machinery Maintenance and Repair Workers, General Medical Equipment Repairers Millwrights Mobile Heavy Equipment Mechanics, Except Engines Motorcycle Mechanics Outdoor Power Equipment and Other Small Engine Mechanics Precision Instrument and Equipment Repairers, All Other Radio Mechanics Rail Car Repairers Recreational Vehicle Service Technicians Riggers Security and Fire Alarm Systems Installers Telecommunications Equipment Installers and Repairers, Except Line Installers Telecommunications Line Installers and Repairers Tire Repairers and Changers --PRODUCTION OCCUPATIONS Assemblers and Fabricators, All Other Bakers Butchers and Meat Cutters Cabinetmakers and Bench Carpenters Chemical Equipment Operators and Tenders Chemical Plant and System Operators Cleaning, Washing, and Metal Pickling Equipment Operators and Tenders Coating, Painting, and Spraying Machine Setters, Operators, and Tenders Computer-Controlled Machine Tool Operators, Metal and Plastic Crushing, Grinding, and Polishing Machine Setters, Operators, and Tenders Cutting and Slicing Machine Setters, Operators, and Tenders Cutting, Punching, and Press Machine Setters, Operators, and Tenders, Metal and Plastic Dental Laboratory Technicians Electrical and Electronic Equipment Assemblers Etchers and Engravers Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders Fiberglass Laminators and Fabricators First-Line Supervisors/Managers of Production and Operating Workers Food Batchmakers Food Cooking Machine Operators and Tenders Food and Tobacco Roasting, Baking, and Drying Machine Operators and Tenders Furnace, Kiln, Oven, Drier, and Kettle Operators and Tenders Gas Plant Operators Grinding and Polishing Workers, Hand Helpers--Production Workers Inspectors, Testers, Sorters, Samplers, and Weighers Jewelers and Precious Stone and Metal Workers Laundry and Dry-Cleaning Workers Machinists Meat, Poultry, and Fish Cutters and Trimmers Mixing and Blending Machine Setters, Operators, and Tenders Molders, Shapers, and Casters, Except Metal and Plastic Molding, Coremaking, and Casting Machine Setters, Operators, and Tenders, Metal and Pla... Packaging and Filling Machine Operators and Tenders Painters, Transportation Equipment Painting, Coating, and Decorating Workers Petroleum Pump System Operators, Refinery Operators, and Gaugers Photographic Process Workers and Priocessing Machine Operators Plant and System Operators, All Other Power Distributors and Dispatchers Power Plant Operators Prepress Technicians and Workers Pressers, Textile, Garment, and Related Materials Print Binding and Finishing Workers Printing Press Operators Production Workers, All Other* Sawing Machine Setters, Operators, and Tenders, Wood Separating, Filtering, Clarifying, Precipitating, and Still Machine Setters, Operators,... Sewing Machine Operators Shoe and Leather Workers and Repairers Slaughterers and Meat Packers Stationary Engineers and Boiler Operators Structural Metal Fabricators and Fitters Tailors, Dressmakers, and Custom Sewers Team Assemblers Textile, Apparel, and Furnishings Workers, All Other Tool and Die Makers Water and Liquid Waste Treatment Plant and System Operators Welders, Cutters, Solderers, and Brazers Welding, Soldering, and Brazing Machine Setters, Operators, and Tenders Woodworkers, All Other Woodworking Machine Setters, Operators, and Tenders, Except Sawing --TRANSPORTATION AND MATERIAL MOVING OCCUPATIONS Air Traffic Controllers Airline Pilots, Copilots, and Flight Engineers Ambulance Drivers and Attendants, Except Emergency Medical Technicians Bus Drivers, School Bus Drivers, Transit and Intercity Cleaners of Vehicles and Equipment Commercial Pilots Conveyor Operators and Tenders Crane and Tower Operators Driver/Sales Workers Excavating and Loading Machine and Dragline Operators First-Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand First-Line Supervisors/Managers of Transportation and Material-Moving Machine and Vehic... Gas Compressor and Gas Pumping Station Operators Industrial Truck and Tractor Operators Laborers and Freight, Stock, and Material Movers, Hand Loading Machine Operators, Underground Mining Machine Feeders and Offbearers Motor Vehicle Operators, All Other Packers and Packagers, Hand Parking Lot Attendants Pump Operators, Except Wellhead Pumpers Railroad Brake, Signal, and Switch Operators Railroad Conductors and Yardmasters Refuse and Recyclable Material Collectors Service Station Attendants Shuttle Car Operators Taxi Drivers and Chauffeurs Traffic Technicians Transportation Workers, All Other Truck Drivers, Heavy and Tractor-Trailer Truck Drivers, Light or Delivery Services Wellhead Pumpers

Wyoming Statewide All-industry Estimated employment 1,380 Mean wage 13.73 10th percentile wage 8.82 25th percentile wage 10.39 50th percentile wage 12.77 75th percentile wage 16.40 90th percentile wage 19.68

Customer Service Representatives (43-4051) Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Exclude individuals whose duties are primarily sales or repair. Median Wage History   This Occupation   Compared to Occupational Group   Difference   Current $12.77 +0.7% $14.22 +0.7% $-1.45 2010 $12.68 +1.6% $14.12 +1.5% $-1.44 2009 $12.48 +1.8% $13.90 +1.9% $-1.42 2008 $12.25 +2.8% $13.64 +2.8% $-1.39 2007 $11.91 +3.3% $13.26 +3.2% $-1.35 2006 $11.53 +3.3% $12.84 +3.3% $-1.31 2005 $11.16 +2.4% $12.43 +2.4% $-1.27 2004 $10.89 +3.0% $12.13 +3.0% $-1.24 2003 $10.57 +2.5% $11.77 +2.4% $-1.20 2002 $10.31 +3.3% $11.49 +3.4% $-1.18 2001 $9.98   $11.11   $-1.13   This Occupation   Compared to All Occupations   Difference   Current $12.77 +0.7% $17.10 +0.3% $-4.33 2010 $12.68 +1.6% $17.04 +1.7% $-4.36 2009 $12.48 +1.8% $16.75 +1.3% $-4.27 2008 $12.25 +2.8% $16.53 +2.6% $-4.28 2007 $11.91 +3.3% $16.10 +3.2% $-4.19 2006 $11.53 +3.3% $15.59 +3.1% $-4.06 2005 $11.16 +2.4% $15.11 +2.5% $-3.95 2004 $10.89 +3.0% $14.74 +2.5% $-3.85 2003 $10.57 +2.5% $14.37 +3.1% $-3.80 2002 $10.31 +3.3% $13.93 +2.5% $-3.62 2001 $9.98   $13.58   $-3.60